Citizen Access - Benefits
Making it easier to get what you need
Simple and convenient, with no need to contact us. Sign-in using your mobile, tablet or computer to get the answers you need FAST!
The new portal allows you to view your benefit claim details in real time, to see:-
Your payment information
- when your next payment is due
- how much to expect
- details of previous payments
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Your weekly entitlement
- how much you are currently entitled to
- details of previous entitlement
- if any deductions are being made for recovery
of an overpayment
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The progress of your claim
- if your claim has been assessed
- if your claim is suspended
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Claim details
- who is included in your claim
- the income used in the current
assessment - other financial information
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Decision Notices - No more post! View, download and print online
- Get an email when you have new notices
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If you would like some help and advice with
Citizen Access, please contact us.
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*Once you have accessed your claim, do not bookmark/save the page to your favourites as it may not work properly next time you sign in.*
(Last updated 20/05/24)
