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Formal complaint form

Formal complaints form
1. Your details
  1. Title (optional)
  2. Other title (optional)
  3. First name (optional)
  4. Surname (optional)
  5. Address (optional)
  6. Postcode (optional)
  7. Telephone number (day) (optional)
  8. Telephone number (evening) (optional)
  9. Email (optional)
2. Formal complaint
  1. What do you think the Council did wrong or did not do (optional)
  2. How have you been affected by the Council's actions (optional)
  3. What do you think the Council should do to put things right (optional)
  4. On what date were you first aware of the matter you are complaining about (optional)
  5. Have you complained to the relevant service department
    
    Yes
    
    No
  6. If so, to which person did you complain and on what date (optional)
  7. Was your complaint in writing
    
    Yes
    
    No
  8. Have you received a written reply
    
    Yes
    
    No
  9. Please give the names of any officers of the Council who have been involved in your problem (optional)
  10. Have you complained to a Councillor
    
    Yes
    
    No
  11. If so, to which Councillor did you complain and on what date (optional)