Exceptional Hardship Payment

What happens next?

Before you start your application, gather all your evidence and check you have everything you need. If you have missing information or the form is not fully completed, your application will be closed with no further action being taken.

As a minimum, you must provide:-

• the most recent 2 months bank statements for any bank, building society account or post office account that you hold
• if you receive Universal Credit (UC) you will also need to provide your most recent UC statement, which provides a full breakdown of how your Universal Credit has been calculated

Your application will not be considered without them.

Take a photo or full screen shot and upload it by visiting the Citizen Access - Benefits Portal.

***REMEMBER, YOUR APPLICATION WILL ONLY BE CONSIDERED IF FULLY COMPLETED AND INFORMATION IS PROVIDED***

Exceptional Hardship Payment form