Toggle menu

Exceptional Hardship Payment

Exceptional Hardship Payments (EHP) provide customers with financial assistance when the Council thinks that additional help with Council Tax is needed.

EHP awards are expected to be short term awards to overcome temporary situations, and to give customers time to seek assistance to resolve their financial difficulties. Whether an award of EHP is made, how much it is for and for how long it is paid will be a decision for the Council and will depend on an individual's circumstances. Each case is treated on its own merits.

Who can claim EHPs?

A person must be currently entitled to LCTS and be deemed to be suffering exceptional hardship, as mentioned above.

What information do I need to provide?

As part of the EHP application you must provide 2 months recent bank statements to demonstrate your income and outgoings declared on this form. You must also provide us with your Universal Credit award details.

Take a photo or screen shot and upload it on to the Evidence Attachment Form.

***YOUR EHP APPLICATION WILL ONLY BE CONSIDERED IF FULLY COMPLETED AND BANK STATEMENTS ARE PROVIDED***

Exceptional Hardship Payment form

Share this page

Share on Facebook Share on Twitter Share by email