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Gosport Borough Council

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Formal complaints form

Formal complaints form

This form is intended to enable the Public to submit a form on-line should they wish to formally complain about the Council services.

Formal Complaints generally fall into one of six categories:

- failure to provide a service at the level or standard expected by the Council;
- unhelpful attitude by an employee of the council;
- neglect or delay in answering a query or responding to a request for service;
- failure by an officer to follow the Council's agreed policies, rules or procedures;
- failure by an officer to tell people their rights;
- malice, bias or discrimination on the part of an officer.

Your details
Formal complaint
Have you complained to the relevant Service Department
Was your complaint in writing
Have you received a written reply
Have you complained to a Councillor