Help to pay my rent - UNIVERSAL CREDIT (working-age only)
If you are applying for, or already getting Universal Credit (UC), you should receive a 'Housing Element' payment to help pay your rent, which will be included in your UC payment.
You will be expected to make your UC claim online at www.gov.uk/universal-credit.
If you need help filling in the online form, please contact Citizens Advice.
Help to pay my Council Tax - LOCAL COUNCIL TAX SUPPORT
Universal Credit does not include help with the cost of your Council Tax, so if you need help towards this make sure you claim help from the Council as soon as possible. Please refer to the section below 'To make a claim online'.
**Coronavirus** We want to reassure those residents who may be struggling to pay their Council Tax during the Coronavirus outbreak, that we are committed to supporting you.
The Chancellor announced in the Budget on the 11 March, a range of measures related to Covid-19. Included in these measures was additional funding of £500 million (nationwide) for Council Tax relief through existing Local Council Tax Support schemes.
Working age residents who benefit from our current Local Council Tax Support scheme will receive an additional £150 reduction to their bill in line with the Government's hardship criteria. Those households eligible for this reduction will automatically be re-billed.
Please note that this additional funding is being applied to all eligible Council Tax Accounts in stages and will show separately on your bill when awarded. If you have not received your amended Council Tax bill by 31 May 2020, please contact the Benefit Section.
Help to pay my rent - HOUSING BENEFIT
There are a small number of people who are unable to have their housing costs paid as part of their Universal Credit, so can still claim Housing Benefit. You can claim Housing Benefit if:-
If you have any questions about the accommodation you are in and are unsure which benefit to claim, please ask the Benefit Team for further advice before claiming.
To MAKE A CLAIM online
To make a claim for Local Council Tax Support (or Housing Benefit if you fall in to one of the categories above) you will need to complete an outline application form. You must start an online claim form as soon as you decide you want to claim. You will then be given the option to save it, or complete and submit it to us.
Are you already claiming Housing Benefit/Council Tax Support and want to tell us about a change in your circumstances ?
Tell us ONLINE and ON TIME!
Complete the online change of circumstance form AND attach any documents to evidence your change here
Where any additional information is needed to process your claim, we will contact you to tell you about this. We will contact you by telephone, text, email or by letter.
Here are some examples of changes that may affect the amount of benefit you are entitled to:-
If you are unsure about what you need to tell us, or if need any further information regarding Housing Benefit or LCTS, please contact the Benefits Section on (023) 9254 5325. or email firstname.lastname@example.org
For more information about electronic communications, see theauthorising us to do this.
Do you know someone who is claiming benefit to which they may not be entitled?
If the answer to the above question is yes, telephone this office on (023) 9254 5545 giving full details so that allegations can be investigated. Alternatively, fill out our online form Benefit fraud.
Any information provided will be treated in the strictest confidence.