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Payments help

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Important information
Important information regarding Internet Explorer 6, 7 and 8 on Windows XP

You will not be able to make secure payments using these browsers when using Windows XP. We recommend you either use an alternative browser (e.g. Firefox, Opera, Chrome) or upgrade your Operating System.

Windows XP support has ended
As of April 8, 2014, support and updates for Windows XP are no longer available, please visit the Microsoft website for further information. (external link)


Information 
If you share your PC, or if you are using it in a library or Internet cafe, you should completely disconnect from Gosport Borough Council to ensure that your card details remain secure when you have finished making your payment. Should you have any problems or queries regarding the secure Internet payments system contact Gosport Borough Council.

 

Office Hours: 9am to 5pm

Tel: (023) 9254 5613
E-mail: enquiries@gosport.gov.uk


Alternatively, you can pay using our 24hr payment hotline on 0845 600 8292 - you can only pay for Council Tax, Debtors Invoices and Overpaid Housing Benefits using this system.

 

* fields

All fields marked with an * are mandatory entries.


Please allow up to 5 days for your payment to update the Council systems.

 

Payment help

 

Payment for

You can pay for the following: Council Tax, Overpaid Housing Benefit, Housing Rents, Invoices and Business Rates.

 

Account Number
Your Account Number is your reference number which you will be able to find on your Payment Bill.

 

Account Name
This is the name of the person which will appear above the postal address on the Payment Bill, and for which the account is to be paid. This should be entered exactly how the name appears on the bill e.g. Mr B P Jones, or Mr and Mrs B P Jones. If two names appear on the bill e.g. Mr B P Jones and Miss S S Smith, enter the first name only.

 

Address
Enter the first line of the postal address shown on the bill. Example: 23 High Street.

 

Post Code
The postcode of the postal address shown on the bill, a space between digits is necessary. Example: PO12 1EB.

 

Amount
Total of the payment to be made in pounds and pence. Please check that the amount that you have entered is correct. Example: to pay £45.00, enter 45.00 into the box.

 

Security information

 

How we protect your information
To ensure that your card details remain secure, you will only be able to make online payments if you have a browser that supports Secure Socket Layer (SSL) technology, which is an industry standard for internet payments. This means all of your personal and card details are protected using 128 bit encryption when your details are transmitted over the Internet. This makes it virtually impossible for anyone else to discover and use your details.

 

Check you are using a secure site
Check your browser encryption strength by using your mouse to hover over a padlock icon in the bottom right hand corner of your browser window (it should be a closed padlock). When you do this, it should tell you that it is SSL Secured 128 bit.

 

Cookies

Our payment pages use 'Session Cookies', please ensure you have them enabled. All cookies used for the payment pages are removed once you have completed your payment, or exit your web browser. Further information regarding cookies can be found here. (external link)

 

JavaScript

Our payments page use JavaScript to validate the information you enter. Please ensure you have it enabled. Further information regarding JavaScript can be found here. (external link)

 

Payment help

If you receive the 'page cannot be displayed' error, please ensure you have the latest version of your browser installed. Below are links to popular browsers:

 



 

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