Dealing with Anti-Social Behaviour

Housing Authorities and other social landlords have certain powers to deal with anti-social behaviour.  The following links to policies and procedures, the 'Statement' and 'Summary' documents, outline the Housing Services commitment to tackling anti-social behaviour and have been produced in consultation with the Residents and Councillors from the Anti-Social Behaviour Forum.

The Housing Service firmly believes that by being flexible in our response to anti-social behaviour, we will proactively apply a variety of appropriate solutions, sometimes simultaneously, and assist in working towards a better quality of life for our residents.

• Housing Services Statement on Dealing with Anti-Social Behaviour - outlines the Housing Services general statement and commitments to dealing with anti-social behaviour;

• Dealing with Anti-Social Behaviour – a Summary – summarises the Housing Services general statement and our policies and procedures for dealing with anti-social behaviour;

• Anti-Social Behaviour and Enforcement Policy and Procedure - outlines the underlying principles to taking enforcement action, the tools and methods available, and the procedures for using them;

• Racial Harassment Policy and Procedures – outlines the underlying principles to be applied when dealing with issues of racial harassment and the solutions to dealing with cases of this nature;

• Domestic Violence Policy and Procedure – outlines our policy and strategic commitments when dealing with reported incidents of domestic abuse with consideration to all relevant legislation surrounding such issues, and the procedures for the management of such cases;

• Policy and Procedure for Supporting Complainants, Witnesses and Perpetrators of Anti-Social Behaviour – outlines our approach to support all parties involved within cases of anti-social behaviour, using support as a means to amend behaviour, and the effective management of such cases within working practices;

• Anti-Social Behaviour and the Media – outlines the principles for using the media to promote our message to the public and develop the public image of the Housing Service in dealing with anti-social behaviour, and the procedures for considering cases to be publicised.

List of contacts within Housing Services (and other useful contacts)